Banking & Finance

Abubakar Sulaiman-Led Sterling Bank Fails To Refund Customer’s N99,000

Abubakar Sulaiman-led Sterling Bank has made the news, indeed for negative review over the failing vote of entrusting the Nigerian bank by its customers.

BrandNewsDay understands that 2024’s trait by some customers is to drag their partnered commercial banks in Nigeria as a New Year’s resolution as they have been trailed by various allegations of stolen funds or failed transactions which have not been reversed for weeks or months.

One such bank to get the axe of one of its customers is Sterling Bank as they have been alleged of failing to refund the sum of Ninety Nine Thousand naira (N99,000), belonging to one Adeniyi Oluwaseun since November 11, 2023.

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BrandNewsDay Nigeria reports that Oluwaseun who took to the popular micro-blogging platform, X (formerly Twitter) called out the Nigerian Bank after he had logged complaints to the bank on the issue and has been assured to be worked on which nothing was done about the reversal of his fund.

According to the Sterling Bank customer, how is it so difficult to check what has been on your system for more than a month and reverse my N99,000 up until this moment?

Oluwaseun claimed that Sterling Bank had assured him of the reversal of his money since last year November and nothing has been done regarding that.

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The constant complaints by customers of some banks are becoming alarming lately as funds continue to miss without explanation or failed transactions are not reversed even in times of emergency.

Abubakar Sulaiman-Led Sterling Bank Fails To Refund Customer’s N99,000

In a similar development, Zenith Bank, one of Nigeria’s leading commercial banks has indeed, become a headliner, as one of its customers narrates how the bank’s continuous poor network led to him becoming an armed robbery victim.

BrandNewsDay understands that the customer identified as Okonkwor Chinedu narrated how Zenith Bank’s service ineptitude pushed him to lose 1 Million Naira, during a hard time in Nigeria.

Chinedu vented his anger and pain to call out on the Nigerian Bank over its negligence towards responding to complaints from its customers as well as rectifying its constant network issues which oftentimes leave many unclear and stranded.

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These developments have gone to show that Nigerians are beginning to lose hope and seeking alternative sources of saving their money.

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Adebayo

Adebayo is a Content Developer and website manager who loves to learn, unlearn and relearn. He has a knack for exploring the tech world. He is always thirsty to learn as the tech ecosystem evolves every day.

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