BrandNewsDay Nigeria reports that Leo – UBA’s AI-powered chatbot, features are to be enhanced soon as the AI-powered chatbo.
“Leo – UBA’s AI-powered chatbot, which enables customers to use their social media accounts to carry out key banking transactions – was first introduced in January 2018,” the bank said in a statement.
“It has since evolved into a customized, personalized virtual banker for several UBA customers across its 20 African countries.”
Previously, UBA’s Leo was said to be serving customers via Facebook Messenger, Whatsapp, and Apple Chat.
The bank also improved the existing features of Leo, allowing customers to carry out their tasks in a 3D animated format.
”Customers would now be able to carry out more transactions from the comfort of their homes, thanks to this upgrade and its recent expansion to Instagram and Google Business.
Adding that customers could perform more activities such as funds transfer, checking balances, buying airtime and data, and getting their bank statements from any of these social media platforms.
Kennedy Uzoka, Group Managing Director/Chief Executive Officer of UBA, explained that the bank was always looking for innovative ways to develop strategies aimed at easing transactions for the bank’s numerous users while ensuring the utmost safety of their transactions.
Stanbic IBTC Trustees, a subsidiary of Stanbic IBTC Holdings, has been recognised as the Most Customer-Focused…
Apple Inc is set to present a slimmer iPhone 17 Air model, marking a potential…
A six-year-old girl, Ella, fatally shot a 28-year-old American police officer last month after witnessing…
The Lagos State Internal Revenue Service (LIRS) reminds all individual taxpayers, including self-employed individuals, those…
Stanbic IBTC Bank, a prominent financial institution in Nigeria, has partnered with Autochek, an innovative…
The headline figure derived from the survey is the Stanbic IBTC PMI® - Purchasing Managers’…
This website uses cookies.