Brand News

DSTV Disappoints Customers Across Africa With New Restriction

DSTV Disappoints Customers Across Africa With New Restriction

BrandNewsDay Nigeria reports that Multichoice-owned pay-tv service DSTV has attracted discontent from customers in countries including Kenya and South Africa over new restrictions introduced on its DSTV Now streaming app.

In the changes set to take effect on March 22, streaming on DSTV will be limited to one device at a time. This is a challenge to users today that is connected households, who prefer to enjoy tailored content experiences on multiple devices including phones, smart TVs, tablets and laptops.

READ: Tax Fraud: DSTV Knocked Down As Brand Evades Tax Payment Since 1993, Worth N1.8 Trillion

Where one person is watching football, for instance, another in the same household might be unable to watch cartoons or soap operas on a different device. To enjoy content on multiple devices simultaneously, you’ll have to download content for offline viewing on one of the devices.

DSTV Disappoints Customers Across Africa With New Restriction

Customers will still be allowed to have up to 4 devices registered for streaming. It will not affect viewing on decoders. Customers can view DSTV on up to 3 decoders linked to the same subscription on Xtraview.

Advertisement

In a FAQ accompanying the announcement, DSTV explained;

 

“It (the change) is one of many ongoing measures to counteract password sharing and privacy.”

“Yes, the change will be made to all DSTV subscriptions across Africa, however, only customers making use of more than one concurrent stream will be directly affected by the change.”

Advertisement

DSTV will not limit the number of users who can login using the same subscription. It will, however, limit those who can stream concurrently.

There will be no related change to the pricing of DSTV subscriptions.

The changes will also notably not affect Multichoice’s Showmax streaming service – which includes local and international movies, series and live sports.

Advertisement

DSTV has in recent years been countering the threat posed to its bottom line by streaming services and i*****l streaming of live sports.

The new restrictions have however attracted negative sentiments from DSTV customers across the continent, particularly Kenya and South Africa.

Sample some of the reactions:

Advertisement

 

 

 

Advertisement
Facebook Comments
Brand News Day

Recent Posts

Stanbic IBTC Bank Nigeria PMI: New Order Growth Sustained In March, But Higher Fuel Costs Lead To Surge In Prices

Stanbic IBTC Bank Nigeria PMI - Growth slowed in the Nigerian private sector at the…

3 weeks ago

LIRS Extends Deadline For Filing Individual Annual Returns To April 14, 2026

The Lagos State Internal Revenue Service (LIRS) has extended the deadline for filing individual annual…

3 weeks ago

Stanbic IBTC Hosts Maiden Nigeria Business Summit Aims To Drive Sustainable Growth Across Key Sectors

Stanbic IBTC, a leading financial services provider in Nigeria, successfully hosted the 2026 edition of…

3 weeks ago

WARC Global Advertising Trends: FIFA World Cup 2026 Predicted To Drive $10.5 Billion Surge In Ad Spend

The FIFA World Cup 2026 will be the biggest in the tournament’s history, hosted across…

1 month ago

Stanbic IBTC Economic Summit Delivers Strategic Framework For Navigating Nigeria’s 2026 Investment Landscape

Institutional investors, corporate leaders and economic experts gained practical insights into portfolio positioning at the…

2 months ago

BREAKING: President Tinubu Nominates Taiwo Oyedele As Minister Of State For Finance

President Tinubu has nominated the Presidential Committee on Fiscal Policy and Tax Reforms chairman, Mr…

2 months ago

This website uses cookies.