Many people click the “Yes, I Agree” button to terms and conditions (T&Cs) of their mobile applications not because they agree to the T&Cs, but because they want one less thing to worry about as quickly as possible.
Unfortunately, this has become a pattern among many tech-users.
We can say that people are meant to read these T&Cs, but are the T&Cs presented in ways users can read and comprehend them easily? For instance, a software update on a mobile device comes with a 3-pager T&Cs, saying what?
This is not to say that tech-users are justified for not reading the T&Cs they agree to, but a call on tech companies to be more transparent in their dealings with the users.
Users are not the same. They vary in their level of sophistication, educational status, profession and language abilities. Therefore, the same 3-pager T&Cs easily comprehended by a lawyer may not be easily interpreted by an uneducated person. So, why can’t tech companies keep their T&Cs simple and straight to the point?
In this day of data protection and privacy, tech-users who click the “Yes I Agree” button to T&Cs display some level of trust and loyalty to tech companies. Hence, these tech companies mustn’t break the customers’ trust.
By Anifat Ibrahim
Stanbic IBTC Trustees, a subsidiary of Stanbic IBTC Holdings, has been recognised as the Most Customer-Focused…
Apple Inc is set to present a slimmer iPhone 17 Air model, marking a potential…
A six-year-old girl, Ella, fatally shot a 28-year-old American police officer last month after witnessing…
The Lagos State Internal Revenue Service (LIRS) reminds all individual taxpayers, including self-employed individuals, those…
Stanbic IBTC Bank, a prominent financial institution in Nigeria, has partnered with Autochek, an innovative…
The headline figure derived from the survey is the Stanbic IBTC PMI® - Purchasing Managers’…
This website uses cookies.