Ecobank Nigeria has extended its zero-charge fee for digital money transfers below N5,000 till the end of September 2020.
Brandnewsday learned that the bank launched the zero charges for mobile money transfers in March as part of the bank’s corporate action to cushion the rising spread of Coronavirus pandemic.
Subsequently, users of Ecobank Online will continue to enjoy zero fee charge for digital money transfers below N5,000. New customers to also benefit fro the zero-charge transfers by opening an Xpress account.
Meanwhile, the decision to extend the zero-charge policy is connected to the bank’s aim to continuously encourage citizens to adopt digital banking, especially during the ongoing social distancing campaign which was aimed to contain the spread of COVID-19.
“As a bank, our priority is people’s wellbeing. We place great emphasis on rewarding and identifying with our customers and citizens of Nigeria especially at a time like this,” commented Olukorede Demola-Adeniyi, Head, Consumer Banking, Ecobank Nigeria.
Adeniyi said: ”We are determined to ensure that the impact of the pandemic is minimal on citizens. We encourage our customers to utilize our digital self-service solutions including Ecobank mobile app, Ecobank Online, Pay, Ecobank Omniplus, Omnilite and the rapid transfer app.
”Whereby customers can easily access their bank accounts, make payments, transfer funds, process salaries and carry out ancillary banking transactions from the comfort of their home and offices without having to visit the branches”.
According to her, we are always finding ways to improve our customer experience digitally, which is why I encourage our customers to upgrade to the new Ecobank mobile app 4.0.
Speaking on the bank new development, Adeniyi further said: ”Customers can carry out banking transactions and enjoy some of the new features that the app provides, such as the ability to send money via email or SMS and of course, take advantage of the zero charges on money transfers below N5,000”.
She added that the bank was also supporting over 50,000 farmers across the country to grow maize, under the CBN Anchor Borrowers program with the Maize Growers, Processors and Marketers Association of Nigeria (MAGPAMAN).
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